Refund PolicyThe Depersonalization Recovery Course
30-Day Guarantee*
Starting on December 29th, 2019, "The Depersonalization Recovery Course" online course now comes with a 30-day 110% money back guarantee. In order to obtain this refund, one must first complete the entire course, be within the first thirty days of purchase, and not feel the course has provided them with all the needed tools to overcome depersonalization and derealization. If all of those conditions are met, a refund of 110% of the amount spent on the online course will be sent via Paypal or the CashApp.
Jordan Hardgrave, or www.dprecovery.com may, but are under no obligation to, honor requests for refunds for the following reasons:
Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to thoroughly review the product page that promotes each product before making a purchase which may include free classes, reviews, and a description of the product being offered.
"The Depersonalization Recovery Course" online course is strictly an online course and does not come with a physical product. Refunds are not issued for this misunderstanding.
A refund of "The Depersonalization Recovery Course" online course will not be granted due to general dissatisfaction or misunderstanding the course to be to help with generalized anxiety. "The Depersonalization Recovery Course" online course is not represented to be a generalized anxiety recovery program and no refund will be granted for that misunderstanding since the program’s purpose (to help someone recover from depersonalization and derealization) is clearly displayed in the title of the online course, as well as covered extensively on the product sales page.
CoachingJordan Hardgrave, or www.dprecovery.com will not honor requests for refunds for coaching via live chat, phone, video, or any other medium for any reason due to the time investment required in coaching. There has never been a complaint as to the quality of coaching provided, but if there were such a complaint in the future it would be met with a commitment to grow as a coach and an offer for a free session if needed.